Ethics & Integrity

Code of Conduct

The Code of Conduct governs our business decisions and provides the standards of corporate behaviour we require from our associates, when conducting JACOBS DOUWE EGBERTS business.


Supplier Code of Conduct

The Supplier Code of Conduct articulates standards of corporate behaviour we expect from all of our suppliers and/ or contractors. We expect that all suppliers from whom we purchase goods or services will ensure their business practices and policies are in line with our Code.

KDE Coffee Sourcing terms for Green Coffee


Speak Up Policy

We strive for a culture of Simplicity, Entrepreneurship, Accountability, Discipline and Solidarity. We have incorporated these values into our policies which underline our commitment to ethical behaviour and compliance with laws and regulations within the countries in which we operate. 

The Speak Up Policy provides our associates with rules on how to report violations of our Code of Conduct and other policies. Reports made by associates are treated confidentially and are promptly investigated without any risk of recourse for the reporting associate. The Speak up Policy applies to all of our operating companies, including the subsidiaries and affiliates in which JACOBS DOUWE EGBERTS holds a majority interest.


Data Privacy Codes

We are committed to the protection of the personal data of our associates, customers, suppliers and business partners. The Data Privacy Codes outline how we adhere to these principles at JACOBS DOUWE EGBERTS. 


Privacy Code for Associate Data 

Privacy Code for Consumer, Customer and other Data